if we should find that they can't or won't respond to reasonable criticism

You call some of your comments in here 'reasonable'?

I don't. Seriously, I agree with you on the issue you came for help with, and it's part of my job within the team to fix such problems, given it's one I personally cared about enough to learn to code in order to fix, it'll, at some point, get done, in a way that suits all users to the site.

However, accusing people of lying when they're a) not and b) trying to help you isn't reasonable. If you feel it is, then maybe this isn't the sort of site you want for a bloghost, I like my discussions to be a little bit politer and try to take those that talk to me at face value instead of assumed dishonesty. It normally helps.