denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [community profile] getting_started2010-05-09 11:48 am

Site tour for new users

So, I figured this would be a good place to start brainstorming :)

I'm in the process of putting together a site tour for new users: a simple overview of what DW is, how it works, what you can do, how you can find interesting things to read, etc.

I have a very vague idea of what it should include, but I haven't yet decided anything about how it should be structured. I thought that before I come up with anything, though, I'd toss it out to y'all and see what you thought, so as to avoid prejudicing the conversation and brainstorming with my ideas.

So:

* Putting yourself into a new user's shoes -- both someone coming from LJ and someone coming to DW from other backgrounds -- what would you expect to see in a "getting started" type site tour?

* How would you expect it to be structured?

* What would be the most effective things to include that would make you say "oh, wow!"

* For those of you who are relatively new, what were the first pieces of information you sought out? What were the most helpful things to know? What were the things that drew you to DW in the first place?
zvi: self-portrait: short, fat, black dyke in bunny slippers (Default)

[personal profile] zvi 2010-05-10 08:29 pm (UTC)(link)
My guess (and it's been many a year since I was a new user, so I could be wrong) is that users want to do one of four things to get started

1) Tell people stuff (so this is journal entries; and access and getting-started and crossposting and tags and joining communities would all be a subset of that)

2) Find things to read, so subscribing and finding communities and the reading page and the latest things feed

3) Talk to people, so all about comments, comment tracking/notifications, and again about communities and how to join them/find them

4) Make their journal look the way they want

I would leave out info on site schemes, on viewing things in one's own style, the navigation bar, anything that isn't directly related to the four things above.
ninetydegrees: Art & Text: heart with aroace colors, "you are loved" (Default)

[personal profile] ninetydegrees 2010-05-10 08:53 pm (UTC)(link)
+1 This makes the most sense to me. The last tour I took was on Diigo and I really liked the fact that it was divided into sections corresponding to core activities. So what do people come to DW for? How can they do that? I think you nailed it.