Yeah - I would say that your permission settings let you look at the ticket because you created it, but if I go to to filter for request types, I can only see: communities, crossposting, entries, general/unknown, importer, openID, site interface & styles.

It's the same on the various LJ clones - you need to have special backend permission in order to see those catagories, but general volunteers can help out on the basic tickets.

(For reference, I had a quick look at the tickets I can see, and I don't think I can see your ticket.)