\\ { .S U P E R S T A R. } // (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
refno619012) wrote in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png)
getting_started2013-01-19 10:33 pm
refno619012) wrote in getting_started2013-01-19 10:33 pm
Entry tags:
Need to contact DW staff directly.
Hello all,
Three days ago, I had the misfortune of stumbling upon a community that makes some quite disturbing posts. I would prefer not to go into details of exactly what was posted in this community, so I'll just say that it goes against DW's Terms of Service and I reported it for the posts. Since then, I have been waiting for a speedy response from DW as I've always heard that DW has excellent, speedy customer service.
But apparently, when you report a problem, the report is posted on a public list for volunteers to try to figure out in exchange for points. Understandably, no one has volunteered to help with this issue, so since the problem has yet to be addressed and the nature of these posts is something that needs to be addressed as soon as possible, I'd like to contact the DW staff directly. But I can't seem to find a link by which to do this. Would anyone have one?
Three days ago, I had the misfortune of stumbling upon a community that makes some quite disturbing posts. I would prefer not to go into details of exactly what was posted in this community, so I'll just say that it goes against DW's Terms of Service and I reported it for the posts. Since then, I have been waiting for a speedy response from DW as I've always heard that DW has excellent, speedy customer service.
But apparently, when you report a problem, the report is posted on a public list for volunteers to try to figure out in exchange for points. Understandably, no one has volunteered to help with this issue, so since the problem has yet to be addressed and the nature of these posts is something that needs to be addressed as soon as possible, I'd like to contact the DW staff directly. But I can't seem to find a link by which to do this. Would anyone have one?
no subject
It's the same on the various LJ clones - you need to have special backend permission in order to see those catagories, but general volunteers can help out on the basic tickets.
(For reference, I had a quick look at the tickets I can see, and I don't think I can see your ticket.)
no subject