Yes, I have. Still not answered. I was, of course, exaggerating a little when I said that nobody was answering support questions, but when one finds questions from 4 weeks ago that still haven't been answered, and then notices a stack of more recent questions that have been answered ahead of one's own, it's pretty easy to see where that's going. The question is just going to scroll off the page, unanswered, and be forgotten.

Again, requests aren't prioritized so some requests go unanswered because nobody can answer them and/ore reproduce the issue (remember the part where support is done by volunteers?). Compared to other sites, similar or not, requests get answered ridiculously quickly here and the number of open requests is really low. And in case you missed the part where this is done by volunteers, let me repeat it again: this is done by volunteers who go out of their way to help other people for no benefit and they're doing their best (and if you have any experience with support services you know their best is damn good).

Check the facts before denigrating the Support system and its volunteers aka your fellow users, and extrapolating from two requests (your own and the oldest one).