(no subject)

[joseph_dunphy]

I've tried posting this as a support ticket, but nobody seems to be answering those, so I'll try here. I've set the title of my new blog to be "Imaginary Footlights", or at least I thought I did, but when I look at the top of the screen on my blog

http://joseph-dunphy.dreamwidth.org/

instead of seeing the title, I see "joseph-dunphy | recent entries", which to my eye looks more than a little sloppy. Obviously, your system does allow one to have the title of one's blog appear there, as it should, as one can see by looking at a few of the other user's blogs, like this one

http://mikeweaver.dreamwidth.org/

but I can't see how he did that. How does one do that?

Comments

[ninetydegrees]

Yes, I have. Still not answered. I was, of course, exaggerating a little when I said that nobody was answering support questions, but when one finds questions from 4 weeks ago that still haven't been answered, and then notices a stack of more recent questions that have been answered ahead of one's own, it's pretty easy to see where that's going. The question is just going to scroll off the page, unanswered, and be forgotten.

Again, requests aren't prioritized so some requests go unanswered because nobody can answer them and/ore reproduce the issue (remember the part where support is done by volunteers?). Compared to other sites, similar or not, requests get answered ridiculously quickly here and the number of open requests is really low. And in case you missed the part where this is done by volunteers, let me repeat it again: this is done by volunteers who go out of their way to help other people for no benefit and they're doing their best (and if you have any experience with support services you know their best is damn good).

Check the facts before denigrating the Support system and its volunteers aka your fellow users, and extrapolating from two requests (your own and the oldest one).

[yvi]

Seriously. Also, there's no page to 'scroll off from.