importing comments

[cellio]

Hi again,

Can you tell that LJ just messed up again? :-)

I just imported my journal, with comments. According to my profile page, I now have 27,374 comments (and I maybe had 20 before the import).

Um, where are they? They don't seem to be attached to the entries. Is this a "data is big, check back tomorrow" kind of thing, or did something go wrong? (The import page reports success.) Thanks!

Comments

Not a volunteer, but...

[rhi]

As I remember, the entries come in in one batch, and the comments in another batch and somehow get matched up properly. (I think icons and other data come in another batch or so, as well.) It might just be that LJ has sent a lot of people migrating and it's taking a while. Good luck, and glad to have you here!

Re: Not a volunteer, but...

[cellio]

DW claims to have received all the comments. Perhaps it just takes a while for the database to wire them up correctly? (My user profile page shows a large number of comments and the import page says comments were imported successfully, but they're not attached to my entries. They're, I dunno, hanging out in dark alleys in the DB or something, I guess.)

Re: Not a volunteer, but...

[rhi]

Hmm! Sorry, now we're past my knowledge. I'm with you, that does look a little odd. Okay: the FAQ entry on importing a journal is here and it says you'll get an email when the import is finished. I know your profile is showing the 27K comments; have you received the email saying they're done? If not, it may simply be that that job hasn't processed yet.

If you have received an email saying the import is finished and you still don't have comments, you may need to report it, and you'd do that here.

Sorry not to have been more help, and good luck!

Re: Not a volunteer, but...

[cellio]

Oh! Thanks; I did read that FAQ entry before starting the import, but had forgotten about the promised email. I haven't gotten any email yet, so I'll assume DW is still thinking.

Thanks for the help!

[liv]

The Support board at the moment has several dozen reports of comments not importing, so it looks to me like there's actually a bug. No idea whether it's DW's importer, or LJ, or just the whole thing being overloaded because, as you noticed, LJ messed up again and everybody is backing up or migrating. But I'll let you know if anyone posts an answer.

[cellio]

Thanks for the information! Close to 24 hours later and I still don't see them, so it sounds like something went wrong. (It got the entries pretty quickly, within about 10 minutes, for what that's worth. So if it's LJ being slow, it's selective slowness.)

I trust that there are ample reports of this and I don't need to add to the pile?

[meridian_rose]

I'm having a problem importing comments too. I ran the importer yesterday and again just now, but my new comments on my x-posted to LJ entries are not being imported.

[foxfirefey]

So, recently we found the problem and are working on a fix as time allows. (LJ changed their output again--not malicious, just the breaks of relying on external stuff!)

[cellio]

Thanks for the update! And I've just now seen the maintenance post saying they're working on it and will post an update when there's news.